Experienced leader in service innovation, customer experience, and business transformation, I integrate design-led approaches with strategic business transformations to boost customer growth. With expertise in the transportation, energy, and healthcare sectors, I bring a systems-thinking perspective to driving cross-functional change, building internal capabilities, and fostering a culture of collaboration and agility. My multicultural experience across Southeast Asia, Europe, and India positions me uniquely to lead organisations through complex transitions, making a sustainable, human-centred impact a core outcome of every initiative.
Fractional leader
Coach
Advisor
Design
Manila, PH
Lyon, FR
Oxford, UK
Autonomous vehicles
Cleantech
Energy
Foodtech
Greentech
Healthtech
HRtech
Identity
Infrastructure
Life sciences
Marketplaces
Mobile
Platforms
Public sector
Social impact
Sustainability
Telco
Transportation
Travel
Wearables
B2C
B2B2C
Enterprise
Pre-seed
Seed
Early
Growth
Mature
Digital transformation
GTM strategy
Maintaining pace
Moving upmarket
Operational efficiency
Operations and processes
Org design
Planning and roadmapping
Product discovery
Product strategy
Recruiting and interviewing
Scaling
Stakeholder management
Team culture
Working with the board