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Jon Stephens

An entrepreneurial product, CX and transformation leader who has 20+ years of experience with leading corporates, start-ups, business consultancies, design / digital agencies and SaaS businesses.

Passionate about customer-centric, and AI enabled, product and CX led transformation and innovation.

Deep experience building, scaling and improving commercial performance of products, teams and businesses across global markets, working with Founders, CEOs and board-level stakeholders and clients.

Roles

Fractional leader

Coach

Advisor

Event speaker

Disciplines

Product

Design

Location

London, UK

Available for
Remote work with teams across The World
Verticals

AI/ML

Crypto

Ecommerce

Edtech

Entertainment

Healthtech

Infrastructure

Life sciences

Manufacturing

Marketplaces

Media

Platforms

Proptech

Public sector

Real estate tech

SaaS

Social impact

Sustainability

Telco

Transportation

Travel

Wearables

Models

B2C

B2B

B2B2C

Enterprise

Stages

Pre-seed

Seed

Early

Growth

Exit

Mature

Expertise

Digital transformation

GTM strategy

Handling layoffs

M&A

Maintaining pace

Moving upmarket

Operational efficiency

Operations and processes

Org design

Performance management

Planning and roadmapping

Pricing and packaging

Product discovery

Product strategy

Recruiting and interviewing

Scaling

Stakeholder management

Tackling technical debt

Team culture

Tooling

Working with the board